Category: Rider Alerts

Mountain Line is returning to front door boarding effective June 1, 2021. Reminder that face masks are still required for all riders over the age of two.

More about our face covering requirement here.

MISSOULA – The Transportation Security Administration (TSA) is extending the face mask requirement for individuals across all transportation networks in the United States, including airports and public transportation, through September 13, 2021. TSA’s initial face mask requirement went into effect February 1, 2021, with an expiration date of May 11, 2021. 

“The TSA maintains oversight of Mountain Line’s security,” said Mountain Line CEO and General Manager, Corey Aldridge. “Therefore, Mountain Line will continue to require face masks be worn by all transit users over the age of two through September 13, to remain in compliance with this federal requirement.” 

Riders with a qualifying medical exemption to the face mask requirement must contact Mountain Line directly to secure an official exemption letter. This exemption must be secured before using any of Mountain Line’s services. For more information about medical exemptions or other questions, please contact Mountain Line at 406-721-3333 or [email protected].  

###  

In 2020, Mountain Line committed to a zero-tailpipe-emissions fleet by 2035. This action solidified Mountain Line’s long-standing commitment to clean air, public health and a more sustainable future. Mountain Line became a zero-fare system in 2015, made possible through partnerships with local government, businesses and nonprofits. Since the debut of Zero-Fare, ridership has increased almost 70 percent. During normal times, Mountain Line provides more than 1.5 million rides annually, helping students get to school, employees get to work, and helping seniors and people living with disabilities stay active, mobile and independent. By reducing the number of single vehicles on the road, lessening traffic congestion and investing in electric buses, Mountain Line benefits us all.  

Mountain Line will resume its special trolley service to the Saturday downtown markets starting this Saturday, May 8, 2021. Trolley service will begin at 8:55 AM each Saturday and run approximately every 20 minutes until 11:45 AM. The trolley runs from the Lewis and Clark Villages and Dornblaser Park and Ride lot down Higgins Avenue to the XXXXs. Riders may catch the trolley at any designated Mountain Line bus stop, as indicated on the special route map. 

“It feels great to have the trolley back in operation after a year hiatus,” said Jennifer Sweten, director of operations at Mountain Line. “The Saturday markets are a Missoula staple and we’re happy to provide sustainable, zero-fare service to help decrease traffic and parking congestion downtown.” 

All Mountain Line services are zero-fare. Masks are required for all riders over the age of two. Trolley service will run from May 8 through September 25. More information at mountainline.com/maps-schedules or by calling 406-721-3333. 

### 

In 2020, Mountain Line committed to a zero-tailpipe-emissions fleet by 2035. This action solidified Mountain Line’s long-standing commitment to clean air, public health and a more sustainable future. Mountain Line became a zero-fare system in 2015, made possible through partnerships with local government, businesses and nonprofits. Since the debut of Zero-Fare, ridership has increased almost 70 percent. During normal times, Mountain Line provides more than 1.5 million rides annually, helping students get to school, employees get to work, and helping seniors and people living with disabilities stay active, mobile and independent. By reducing the number of single vehicles on the road, lessening traffic congestion and investing in electric buses, Mountain Line benefits us all.  

MISSOULA – Starting Earth Week, April 19, Missoulians are encouraged to try their hand at solving clues and earning prizes in Mountain Line’s “Route Race,” an Amazing-Race style adventure across Missoula! Round one of the race officially kicks off this morning, with the first clue (available on here) sending people to an iconic Missoula location to earn a tasty reward and find their next clue. 

Mountain Line is hosting three rounds of the Route Race, each lasting three weeks, as part of its season-long Spring Shift campaign. The campaign is focused on encouraging Missoulians to shift their behaviors to be more sustainable as our community reopens both with warmer weather and the distribution of COVID-19 vaccines. Spring Shift has multiple facets, from the Route Race to season-long Challenges and a family-friendly Scavenger Hunt (launching in time for Earth Day). 

In the Route Race, Missoulians are encouraged to hop on board the bus, follow the clues and earn incentives from local businesses along the way. Participants will need to use a smartphone to scan QR codes at each location and need email access to receive their next clue. All Route Race locations have a QR code posted in an exterior facing window and participants are kindly asked not to enter businesses looking for the next clue. For each round of the Route Race completed, participants are entered into the grand prize drawing for a Towne electric bike donated by race sponsor, Windfall.  

Mountain Line is also hosting season-long sustainability Challenges, where Missoulians are entered into various drawings for local prizes for each shift they make to a sustainable behavior. From taking the bus to shopping bulk, each action this Spring comes with exciting incentives, such as a head-to-toe outfit from Pink Elephant, $50 Good Food Store gift card, deluxe bike tune-up, and six months of glass or compost pickup. Earning 10 or more unique Challenge badges comes with a grand-prize entry to win a three-night stay at ROAM Beyond’s Glacier Montana destination, generously donated by ROAM Beyond. 

Get your first clue in the Route Race and learn more about the Spring Shift Challenges at mountainline.com/spring-shift. 

### 

In 2020, Mountain Line committed to a zero-tailpipe-emissions fleet by 2035. This action solidified Mountain Line’s long-standing commitment to clean air, public health and a more sustainable future. Mountain Line became a zero-fare system in 2015, made possible through partnerships with local government, businesses and nonprofits. Since the debut of Zero-Fare, ridership has increased almost 70 percent. During normal times, Mountain Line provides more than 1.5 million rides annually, helping students get to school, employees get to work, and helping seniors and people living with disabilities stay active, mobile and independent. By reducing the number of single vehicles on the road, lessening traffic congestion and investing in electric buses, Mountain Line benefits us all. 

Construction season is here! Starting today, a few stops are being temporarily relocated.

The Inbound Route 2 stop at Johnson & Strand is moving to the S side of Strand.

The Inbound Route 2 & 9 stop at Johnson & 3rd is moving down the block to the east, marked by a temporary bus stop sign.

This construction is part of our Bus Stop Improvement Project, which will increase accessibility, improve safety and maximize our efficiency! Watch for more Rider Alerts as the project progresses.

More about the Bus Stop Improvement Project.