Mountain Line COVID-19 Updates

We take the health and safety of our team, riders and this community seriously. Please find information below about Mountain Line’s operations during COVID-19.

• Service
• Safety
• Community Support
• Public Meetings

Service

Service on Routes 1, 2, 8 & 12 is adjusted until further notice due to a staffing shortage.

Schedules here.

Safety

We are proud to be a participating agency in the nationwide Health & Safety Commitments Program through the American Public Transportation Association. Mountain Line has joined public transit agencies across the country in committing to making every ride safer — we’re doing our part and thank you for doing yours.

We ask all riders to please adhere to the following:

• Follow our requirement to wear a face mask or enhanced face shield while on all Mountain Line vehicles and property, including the Downtown Transfer Center and bus stops.
  • The TSA maintains oversight of Mountain Line’s security; therefore, Mountain Line will continue to require face masks be worn by all transit users over the age of two through March 18, 2022, to remain in compliance with the TSA federal requirement.
  • This requirement extends to ALL riders over the age of 2. 
  • Riders with a qualifying medical exemption to the face covering requirement must contact Mountain Line directly to secure an official exemption letter. This exemption must be secured before using any of Mountain Line’s services. 
  • For more information about medical exemptions or other questions, please contact us directly.
• Wash your hands before and after riding with us.
• If you are experiencing symptoms, please avoid using public transit and visit the county’s website for a list of next steps: missoula.co/cvirus.

We are taking all precautions to ensure our bus operators, riders and the community are safe.

We thoroughly clean and disinfect our buses and the Downtown Transfer Center lobby multiple times daily, paying particular attention to high-touch areas, such as handholds and railings.  We also provide our operators with personal protective equipment.  

Community Support

Cancer Treatment Transportation

In partnership with the American Cancer Society, Providence Health & Services and Community Medical Center, Mountain Line is also stepping up to provide safe, reliable transportation to patients receiving cancer treatment in Missoula. This special service allows American Cancer Society volunteers the opportunity to stay safely at home and help slow the spread of COVID-19. We’re grateful to be part of our community’s collaborative response to help flatten the curve.

Community Wi-Fi Hotspots

During the height of stay at home orders, Mountain Line partnered with local faith organizations and the Homelessness Task Force to station wi-fi-equipped electric buses in the community to serve as free wi-fi hotspots.  Due to a decrease in demand, these hotspot site have been suspended.

Emergency Travel

Mountain Line will do all it can to support this community. We have removed an accessible van from normal service and made it available to emergency service for the transport of those experiencing homelessness in our community to access medical services related to COVID-19.

Collaborative Response

Conditions during the pandemic are constantly changing and we continue to work closely with the city, county and emergency services on a coordinated response to the COVID-19 outbreak, including collaboration to provide safe, reliable transit service to those in need.  

Public Meetings

For updates about public meetings during COVID-19, please click here.

Please continue to check this page on our website and follow our social media channels for the latest updates.

As always, please reach out anytime with questions or concerns at 406-721-3333. We are grateful for your continued support of Mountain Line, our community public transit system that benefits us all.