The code of conduct applies to all activities that occur in or on any Mountain Line vehicle, Transfer Center, bus stop, shelter or other passenger facility.
For the comfort and safety of all passengers, the following conduct is expected when using Mountain Line services:
- Cooperate with requests from Mountain Line personnel.
- Be considerate and respect the privacy of others.
- Use headphones for music and keep cell phone conversations short and quiet.
- Wear clothes and shoes.
- Disembark after one round trip.
- Refrain from unnecessary conversation with the driver while the bus is in motion.
- Keep baby strollers, personal shopping carts and other items out of aisles.
- Carry—don't wear—roller skates, rollerblades and shoes with cleats onto the bus.
- Riders traveling with small children should exit through the front door. Please carry children or hold the their hand while exiting.
- All carry-on items must be kept under your seat or in your lap.
- Take all items with you when you leave. Packages left on the bus will be confiscated.
Refrain from behavior that intrudes on the welfare of others, including but not limited to:
- Interfering with the safe operation of any Mountain Line vehicle.
- Endangering, threatening, harassing or intimidating others.
- Roughhousing, screaming, shouting or spitting.
- Profanity or offensive language.
- Placing feet on seats or seatbacks or lying down on seats.
- Refusing to relinquish posted seating to the elderly or disabled.
- Using tobacco products, including e-cigarettes, in unauthorized areas.
- Eating on the bus.
- Urinating or defecating except in restroom facilities.
- Drinking alcohol, drunk or disorderly conduct, or possession of an open container.
- Loitering without intent to utilize Mountain Line services.
- Indecent exposure.
- Throwing any object at transit property or at any person on transit property.
- Bringing onto transit property odors and substances that unreasonably disturb others or interfere with their use of the transit system, whether such odors or substances are from one’s person, clothes, articles, accompanying animal or any other source.
The following items are prohibited on Mountain Line:
- Gasoline and other flammable liquids.
- Firearms, BB guns, air guns, knives.
- Animals (except service animals and animals confined to a carry-on, lap-size box).
- Car batteries.
No weapons of any kind are allowed on Mountain Line vehicles or property.
Anyone who fails to comply with the above may be asked to leave the bus or facility and may be prosecuted to the full extent of the law.
All Mountain Line buses can carry up to three bicycles on racks. Bicyclists will be served on a first-come, first-served basis. Bike stations are located at the Transfer Center and various other locations. They include a repair station with tools and an air pump.
More about bikes (including e-bikes), scooters, etc. in our Personal Transportation Device Policy.
Mountain Line does not provide service on the following holidays: New Year’s Day, Martin Luther King Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving Day and Christmas Day. When a holiday falls on a Sunday, the holiday closure is observed the following Monday.
When road conditions are affected by severe weather, some or all routes and schedules may change. In extreme conditions, check our website at mountainline.com for updates.
- The Mountain Line fleet is accessible for mobility devices.
- Service animals are welcome.
- Mountain Line also operates comparable Paratransit service for ADA-eligible passengers.
- Shuttle Van service provides transportation for seniors who find it difficult to ride the fixed-route bus, but do not qualify for ADA Paratransit. These services must be scheduled in advance. For more information, call 406-721-2848.