APTA Award

MUTD Board Selects Jordan Hess as CEO/GM

July 26, 2024

MISSOULA, Mont.—The Missoula Urban Transportation District (MUTD) Board of Directors announced on July 25 that they have selected Jordan Hess as the next CEO and General Manager of the agency after conducting a national search to fill the position. 

Hess is a local government and transportation professional who served as an elected official for ten years, first on the Missoula City Council and recently as the city’s 51st mayor.

Concurrent with his City Council service, Hess spent nearly a decade as Director of Transportation at the University of Montana, where he led UM to be the first college campus in the nation to purchase and operate modern, fast-charging battery electric buses.

“The Board values Jordan’s deep knowledge of Missoula and his experience running a transit system, and we are eager to welcome his expertise and vision to this role,” says Board Vice Chair Amy Cilimburg, who was involved in the search committee for MUTD’s new leadership. “We’re also profoundly grateful to Interim General Manager Jennifer Sweten for deftly stewarding Mountain Line through this transition.” 

Sweten has served as Interim GM since previous CEO & GM Corey Aldridge’s departure in April and will resume her role as Director of Operations once Hess joins the Mountain Line staff.

“The team at Mountain Line is doing so much great work, and I’m excited to join them,” says Hess. “Public transit has immense power to make lives better, and I’m honored to become part of such a committed staff to work on something I’m passionate about in a place I love.” 

This change comes during a busy season for Mountain Line. The public transit agency has partnered with the Missoula Metropolitan Planning Organization for a strategic planning process to update the city’s Long-Range Transit Plan and develop a new Transit Strategic Plan that will account for changes in the transit industry and ridership habits in recent years and build on the successes from the 2018 Strategic Plan.

Meanwhile, MUTD’s electrification efforts continue with delivery of four new electric buses this summer to replace aging diesel vehicles. These buses will make the fixed-route fleet 55% electric, a milestone in Mountain Line’s commitment to a zero-tailpipe emissions fleet by 2035.

About Mountain Line:

Mountain Line connects Missoulians to the community through safe, sustainable, and innovative transportation solutions. Operated by the Missoula Urban Transportation District (MUTD) since 1976, Mountain Line provides zero-fare fixed-route bus and Paratransit service in and around Missoula seven days a week.

Mountain Line was recognized as the top public transit agency of its size in North America in 2021 by the American Public Transportation Association and named System of the Year in 2023 by the Montana Transit Association.

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July 25: Office Phones Down

Please note that incoming calls are not working this morning, so use info@mountainline.com or the Contact Us page (https://mountainline.com/about/contact-us/) to get in touch.

July 25: Storm Detour Updates

Routes 1, 4, 5, 6, 7, 8, 11, and 14 are running normally.

Route 9 is not running today due to road obstacles and downed power lines.

Route 12 is missing the inbound 39th & Barbara stop due to a downed power line. Outbound Route 12 is running normally.

Routes 2 and 3 are detouring to avoid a downed tree and power line on Scott Street and will miss the Scott & Sherwood and Phillips & Scott stops.

While Routes 1 and 2 are running at their normal schedule, please note that the TC departures at the top and bottom of the hour may be less consistent than the :15 and :45 departures to ensure that transfers can be completed as easily as possible.

For any questions, call us at 406-215-2464 (normal phone numbers are not working, but this number is getting through) or through our Contact Us page, and see the Transit app for updated alerts and real-time bus locations.

With multiple operators unable to reach base safely and trees and power lines down all over town, circumstances are tricky and may be stressful, so please be kind to your drivers and fellow passengers, and stay safe.

Thank you for your patience and understanding as we navigate this challenge!

May 27: Sunday Schedule for Memorial Day

Mountain Line will be running on a Sunday schedule on Monday, May 27, in observance of Memorial Day.

April 20: Wild Walk Detours

Routes 1, 4, 5, 6, and 12 will be running with detours during the Wild Walk event on April 20 between 10 a.m. and 3 p.m.

The following stops will not be serviced:

  • Outbound Route 1 stops on Front Street
  • Main & Ryman
  • Route 4 and 5 stops on Broadway between Ryman and Madison
  • Outbound Route 12 stops on Broadway
  • Route 6 stops on Higgins Ave between Broadway and 6th

The library stop at Main and Adams will be serviced normally by the inbound Route 12.

To see detour maps, please go to the Bus Tracker.

Rte 2 & 3 Departure Location Change at Transfer Center

Due to construction on West Pine Street, outbound Route 2 and 3 buses will depart from the opposite side of the Downtown Transfer Center island until further notice. Please follow posted signs at the TC for guidance or call us during normal business hours at 721-3333 for assistance.

Thanksgiving Closure

Mountain Line will be closed on Thursday, November 23, for Thanksgiving. Normal service will run on Wednesday, November 22, and Friday, November 24.

Sunday Service on Saturday, Nov. 11

Mountain Line will operate Sunday service on Saturday, November 11, for Veterans Day. Please note that we will be running full weekday service on Friday, November 10.

For up-to-date route schedules, see the Maps & Schedules page, plan your trip in the Transit app, or give us a call during office hours at 721-3333.

Bus to Ballot: Your Ride to Vote

Election Day is November 7, which means it’s time to make your plan to get your ballot dropped off. Catch Mountain Line to cast your vote at the following spots from 7 a.m. to 8 p.m. on Election Day next Tuesday:

Elections Center (140 N. Russell St., also open for ballot drop-off 8 a.m.-5 p.m. leading up to Election Day): Route 2

Missoula Public Library (455 E. Main St.): Routes 1, 4, 5, 12

Former Cold Springs School (2625 Briggs St.): Routes 7, 12

C.S. Porter Middle School (2510 W Central Ave.): Routes 6, 8 (Route 9 nearby)

Missoula Fairgrounds drive-through near the YMCA: Route 6 (Routes 1, 7 nearby)

Locations with a ~1-mile walk from transit:

Hellgate Elementary School (2385 Flynn Lane): Route 11

DeSmet School (6355 Padre Lane): Route 11

For more information about eligibility, registration, and ballot drop-off locations, visit www.MissoulaVotes.com. See maps and schedules and plan your trip here.

Regular Service on 10/9

Buses and Paratransit are running normal weekday schedules on Monday, October 9.